Your business affected badly due to these?
- Lack of awareness regarding the need of having a Mouthshut profile
- How to design an ORM particular profile?
- A negative image on the platform
- Foul language, cyber bullying etc.
- FAKE/FRAUD/SCAM or related postings in the form of reviews/feedbacks
- Low (star) ratings
- Consumers running away due to the above factors
- A fall in the revenue and profit
- Difficult to attract, and engage the desired customers
- Lack of access to a complete reputation oriented lifecycle
- Unable to influence the consumer decision making process
- Loosing on credibility and trust
Don’t worry! The problems might be plenty, but we have a universal solution!
Managing online reputation has become essential & plays a vital role in building & maintaining the corporate image of any company clean & secure. Through ORM, positive steps can be taken in the required direction to maintain and increase the value of an organization by managing things like Customer base, Customer retention rate, Customer satisfaction rate, Revenue, Profit Margin & sales, Return on Investment etc.
Branding & Perception
The best, proven, and effective branding strategies, to carve out the brand in you.
Complaint & Review Management
Dedicated legal services in addition to handling business specific complaints and customer review management.
Specially deployed ORM strategies that will help you gain customer satisfaction and loyalty.
Few important facts about ORM
- 49% of consumers look for a minimum of four-star rating before they choose to use a business.
- As many as 85% consumers trust online reviews and personal recommendations alike.
- Reviews that only gave 1 or 2 stars could not convert 86% of prospective customers.
- Around 3 out of 4 consumers trust a company more if it has positive reviews.
- Consumers read 7 reviews on an average, before trusting a business.
- 60% of consumers state that negative reviews made them not want to use a business.
Mouthshut is a user-generated content and consumer review platform. This platform has enabled more than 375 million smart shopping decisions by helping users choose the right product & services. Mouthshut guides consumers to understand the performances of multiple products by making real-time reviews available.
Our one-of-a kind ORM solutions
IBRANDtech, with a monopoly in the ORM arena, has not just got answers, but solutions to each of your above challenges.
We offer one-of-a-kind strategies and solutions for building and sustaining your online reputation. Our Mouthshut dedicated strategies comprising of the following, will help your business in achieving its reputation goals.
- Create and maintain an organized online profile on this platform
- Create a positive impact on the customers
- Reviews handling for getting rid of words like FAKE/FRAUD/SCAM etc.
- Fake review detection
- Managing hateful/abusive content, cyber bullying, etc
- Boosting your online profile ratings
- Enhancing website traffic
- Increase trust and reliability amongst your consumers
- Maintain brand reputation, assertively.
- Reputation guarding
- Acquiring new and retaining the existing customers
- Credibility and trust building
We are committed to cater your business the desired reputation. So, with the use of a platform like Mouthshut, we give you the best possible Online Reputation Management solutions.
As a part of its Mouthshut dedicated Review Management services, IBRANDtech offers the following:
- Close monitoring of the received reviews
You are free to focus on the other important and essential things related to your business, as we handle the review monitoring part for you.
- Negative to positive reviews transformation
There would be no entrepreneur who would wish for negative reviews online. What if we say that it is possible to transform a bad review into one that works in your favor? Nothing like it! There are techniques with the help of which you can transform a negative review into a useful one for your business, and we at IBRANDtech can do it for you.
- Giving your reviews a boost
Regardless of whether you revert back to all your negative reviews, it’s always better to have customers discover positive reviews too. On the off chance that you have a substantial number of negative reviews and relatively lesser positive ones, you might have to be proactive as far as maintaining the balance is concerned. Odds are you have many satisfied customers who are eager to praise you. What is required is simply convince them to write an honest review. With IBRANDtech, consider it done!
Mouthshut facts, stats and figures:
IBRANDtech deals with the online hate content /complaints & reviews received by businesses, as a part of review deletion services.
- IBRANDtech has an in-house team of legal experts, who would be taking care of all kinds of legal issues, court orders etc., to handle Reviews, Comments and Complaints.
- Involves source tracking, handling complaints with mutual understanding, and last but not the least, taking the legal way if required.
IBRANDtech’s Perception Building Services will benefit you in the following ways,
- Handling and protection from negative and destructive comments
- Spreading positivity through positive brand building
- We strive to give your business a better customer experience
- Help build awareness, trust and loyalty for your business etc.…