These Service Delivery Terms and Conditions (“Terms”) outline the terms of service between Ibrand Tech Solutions Pvt Ltd(“Provider,” “we,” “us,” or “our”) and clients or customers (“Client,” “you,” or “your”). By using our services, you agree to these Terms. Please read them carefully
1
Scope of Services
We will provide the services described in the service agreement, proposal, or order confirmation. The
scope, features, and deliverables of the service are detailed therein.
scope, features, and deliverables of the service are detailed therein.
2
Ordering and Payment
Orders are placed through our website, by email, or other agreed-upon methods. Payment terms, including
upfront fees or milestones, are specified in the service agreement.
upfront fees or milestones, are specified in the service agreement.
3
Service Delivery Timeline
We will endeavor to deliver the service within the agreed-upon timeframe As per the agreement and
praposal. Delays caused by factors beyond our control may occur, and we will communicate promptly.
praposal. Delays caused by factors beyond our control may occur, and we will communicate promptly.
4
Client Responsibilities
You agree to provide accurate and timely information, materials, and cooperation required for us to
complete the service. Your responsiveness is crucial for meeting delivery deadlines.
complete the service. Your responsiveness is crucial for meeting delivery deadlines.
5
Communication
We will communicate primarily through the channels specified in the service agreement or on our website.
We aim to respond to your inquiries promptly.
We aim to respond to your inquiries promptly.
6
Revisions and Changes
Minor revisions are included in the service. Substantial changes may incur additional charges. You will have
the opportunity to review and approve changes before final delivery.
the opportunity to review and approve changes before final delivery.
7
Cancellation and Refunds
Cancellation requests must be submitted in accordance with the cancellation policy outlined in the service
agreement. Refund eligibility will be determined based on the circumstances of the cancellation.
agreement. Refund eligibility will be determined based on the circumstances of the cancellation.
8
Acceptance Criteria
The service will be considered delivered and accepted once it meets the criteria specified in the service
agreement. We reserve the right to determine whether the criteria are met.
agreement. We reserve the right to determine whether the criteria are met.
9
Confidentiality and Data Protection
We respect your confidentiality. Any information you provide will be used solely for the purpose of
providing the service and will not be shared with third parties.
providing the service and will not be shared with third parties.
10
Intellectual Property Rights
Upon full payment, you will receive ownership or license rights to the intellectual property created during
the service. We retain the right to display the work in our portfolio.
the service. We retain the right to display the work in our portfolio.
11
Limitation of Liability
While we strive for accuracy, we are not liable for any direct, indirect, or consequential damages arising
from the use of our services.
from the use of our services.
12
Force Majeure
We are not responsible for delays or failures in delivering services due to circumstances beyond our
control, such as acts of nature or other unforeseen events.
control, such as acts of nature or other unforeseen events.
13
Governing Law and Jurisdiction
These Terms are governed by the laws of INDIA. Any disputes shall be subject to the exclusive jurisdiction
of the courts in Pune, Maharashtra, India.
of the courts in Pune, Maharashtra, India.
14
Entire Agreement
These Terms constitute the entire agreement between us and supersede any prior agreements or
understandings.
understandings.